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  • How much ribbon is on a roll?
    The majority our ribbons are in a 100 metre rolls, We also have some in 25 metre rolls.
  • What file formats are not accepted?
    We cannot accept the following file formats: Microsoft Word files, Microsoft PowerPoint files, Microsoft Publisher files
  • Can I print a logo on my ribbon?
    Yes! You can upload a .JPG or .PNG (High-Maximum quality) file, preferably in black and white. The file needs be a transparent black and white image of you logo. We can also accept PSD (Photoshop) files. PSD files have to be saved as layers in 300dpi @ 100%).
  • How long will my order take?
    We normally print and despatch most orders within 24hrs of orders acceptance. If you urgently require an order for the next day – just give us a call and we should be able to print & despatch the same day (Special Delivery) Please note that processing order times may increase during exceptionally busy periods.
  • Will this ribbon work well with gift wrapping?
    All ribbon styles will work well for gift wrapping
  • What kind of ribbons do we use?
    We only use premium quality Satin Double Faced Ribbon and Satin Single Faced Ribbon for the 38mm, 48mm and 100mm width ribbon.
  • Is the ribbon waterproof?
    No, this ribbon is not designed for contact with moisture.
  • My logo is very detailed. How do I know it will print clearly?
    If you have any concerns about your logo printing, please feel free to contact us and we'll be glad to assist you!
  • How much space is between each repeat of the message?
    We leave a 2cm gap between each repeat. If you require a specific measurement between each repeat, then please contact us with your requirements.
  • I need further assistance?
    You can either call us on 07376 977 548 or drop us a email hello@customprintedribbons.co.uk
  • Do all ribbon colours and print colours work?
    There is a wide choice of print colours, that can be selected, however it is recommended that you choose colours which have good contrasts, so that the text and images stand out and look pleasing. Choosing a dark colour ribbon and a dark print colour will not give you satisfactory results and will be a disappointed when you receive the ribbon. If you are not sure, email us and we will be happy to advise accordingly.
  • I am not too sure of a colour on your website - Can you supply a sample?
    Yes – We supply free (non-bespoke) samples of up to 4 colours. This service is free, please contact us with you requirements.
  • Will the ribbon fade?
    Our ribbon is not intended for extended use in outdoor elements and may fade over time. Also, some of the foiling printed on our ribbons will fade or rub off if handled repeatedly.
  • Can I reuse and retie my ribbons for multiple occasions?
    Custom printed ribbon is designed for one-time use only. Retying the ribbon over and over will result in the custom imprint potentially cracking and breaking down.
  • Can I use my own font for the printed ribbon?
    If you have any concerns about your logo printing, please feel free to contact us and we'll be glad to assist you!

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